Frequently Asked Questions

Your Questions, Answered

Got questions about life at Luxe on West Call? Look no further! Check out our FAQs for everything you need to know, from apartment features to community amenities. Your Luxe journey starts here!

General & Tours

The Luxe on West Call is located at 1600 West Call Street in Tallahassee, Florida, close to Florida State University.

FSU is a short walk away, and most residents walk to campus.

The Luxe is a renovated mixed-use student community with furnished apartments, private bedrooms and bathrooms, individual leases, garage parking, and restaurants and everyday essentials downstairs.

Residents have walkable access to FSU, private bedrooms and bathrooms, extensive study and fitness amenities, furnished apartments, in-unit laundry, garage parking, and on-site dining and shopping.

Amenities &
Community
Policies

Outdoor amenities include a resort-style pool, a poolside grill, fire pit, tanning area, pool chairs, and an ADA pool lift seat.

The renovated two-story fitness center includes cardio equipment, free weights, weight machines, a yoga or studio room, spin bikes, and a kickboxing machine.

The community provides a study lounge, seven private study rooms, printing, and a 24-hour business center and computer lab. All study rooms are located in Building 1.

Residents have access to a clubhouse, resident lounge, coffee bar, pool table, shuffleboard, movie theater, vending, resident events, and a ninth-floor penthouse.

Most amenities are open 24 hours. The clubhouse, study rooms, business center, and La Galerie convenience center are available 24 hours, while the pool is open from sunrise to sunset.

Drugs and alcohol are not permitted in amenity spaces, glass is prohibited at the pool, and parties or large gatherings are not allowed in amenity areas.

Quiet hours are from 10:00 p.m. to 10:00 a.m. The Luxe is smoke-free, and smoking is not permitted anywhere on the property.

Apartment
Features

Yes. Apartments include a three-seat sofa, coffee table, entertainment stand, tall round dining table with barstool chairs, and a 42- to 45-inch television in the common area. A separate streaming device is required.

Each bedroom includes a Full XL mattress, a bed frame with attached wardrobes, a desk, desk chair, and dresser.

Bedrooms are private and include a lockable door, ceiling fan, blinds, and either a reach-in or walk-in closet, depending on the floor plan.

Yes. Every bedroom has its own bathroom with a tub, built-in shower-curtain rod, exhaust fan, under-sink vanity storage, and towel bar.

Kitchens include a full-size refrigerator with an ice maker, dishwasher, built-in microwave, electric range and oven, and garbage disposal.

Kitchen islands and bar seating are included in select floor plans.

Yes. Every apartment includes a stacked washer and dryer.

Wi-Fi through Campus Technologies is included. Wired ethernet connectivity is also available.

Standard apartments have dark vinyl flooring and cabinetry with carpeted bedrooms. Premium apartments have light vinyl flooring without carpet, white cabinetry and finishes, and upgraded kitchen faucets, lighting, fixtures, appliances, plumbing fixtures, and ceiling fans.

Walk-in closets are noted in A1 apartments, C2 bedrooms, and the main bedrooms of D2 apartments. Juliette-style balconies are available where applicable.

Leasing &
Floor Plans

Leases generally run from August through July. Fall and spring short-term leases may occasionally be available.

Yes. Leases are issued by bedspace, so residents are responsible for their own individual lease.

No. Double occupancy is not offered.

The current resident must find a replacement for the same floor plan. The replacement applies and signs a lease, the original resident pays a $500 relet fee, and the lease transfers after approval.

Renewal season begins in October. Residents may request a renewal through the portal, call the office, or respond to renewal emails, then accept the offer and sign the renewal lease.

Studios and C2 layouts are in Building 2, and one-bedroom and C1 layouts are in Building 1. All other floor plans are available in both buildings, which are separated by the parking garage.

Move-In

Move-in is August 19, 2027. Early move-in isn't available.

Move-in is scheduled by unit number. Residents should follow the timing and instructions in the move-in guide.

Check-in takes place at a table in the parking garage. Residents then park on their assigned garage level.

Residents receive a fob, room key, mail key, and parking sticker and gate pass when parking has been purchased.

A replacement fob costs $100. Replacement mail keys and room keys cost $25 each.

Packages & Mail

Packages are delivered to the ButterflyMX package room. Residents receive a phone code when a package is logged and may also use a personal PIN.

Mailboxes are on the second floor between the business center and clubhouse, and keys are provided at move-in. Oversized and refrigerated deliveries are placed in the package room and should be collected promptly.

Parking,
Transportation
& Access

The garage offers general and reserved parking. Residents must use the registered parking type, and Hobkirk Towing enforces the rules. Visitors use the first two floors and must obtain a visitor pass or may be charged at the gate.

The property has garage gates, cameras, controlled building and elevator access, fob or card entry, patrols or security, and property lighting.

The Luxe does not operate a private shuttle. The free Seminole Express Heritage route stops directly in front of the property Monday through Friday from 7:00 a.m. to 8:00 p.m.; an FSU card is required.

Night Nole circulates around campus and nearby neighborhoods until 11:00 p.m. A bike-storage room is on the garage’s first floor outside the leasing office and package room.

Pets

Dogs and cats are allowed, subject to breed restrictions. Pets must be registered through PetScreening, with a maximum of one pet per resident and two pets per apartment.

The pet fee is $350 once, and monthly pet rent is $35.

Pet-relief and waste stations are located around the property exterior.

Renovations &
Community

Premium floor plans offer light vinyl flooring without carpet, white cabinetry and vanities, upgraded lighting and kitchen features, upgraded appliances and plumbing fixtures, and upgraded ceiling fans.

Renovations include the clubhouse, leasing office, two-story gym, yoga studio, study rooms, hallways, elevators, lounges, game and movie areas, furniture, lighting, and finishes.

Improvements include new property signage, enhanced cameras and access control, exterior furniture and a grill, updated building entrances and mail areas, and a new ButterflyMX package room.

Rent,
Fees &
Utilities

The application fee is $150 and is charged once.

The administrative fee is $75 and is charged once.

Water, sewer, electricity, and trash vary by usage, are divided among roommates, and are billed monthly through the resident portal. A $6.50 monthly utility service fee also applies.

A $16.50 monthly charge applies when proof of renter’s insurance is not provided.

General parking is $55 plus tax per month, and reserved parking is $75 plus tax per month.

Yes. All online payments are subject to convenience fees.